Contact

How Can We Help You Today?

Owned and operated by Aspirational Enterprises LLC, our team is ready to assist with any questions about your wellness journey.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
sales@aspirationalenterprises.com
Within 24 hours
Phone
424-363-4833
Mon-Fri, 9 AM - 5 PM PST
Live Chat
Available during business hours for real-time support
Instant replies when online
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment's progress directly through the carrier's website.

What is your return policy?

We want you to feel confident in your purchase. If something is not the right fit for your space, please contact our team and we will walk you through the return or exchange process based on the product.

Can I exchange my product for a different model?

Exchanges are available for select items. Reach out to our team with your order details and the model you are interested in, and we will do our best to accommodate the switch.

How do I choose the right red light therapy panel or sauna for my space?

Every home wellness setup is different. Our team can help you determine which panel size, sauna configuration, or cold plunge model fits your room dimensions and personal recovery goals.

Do your massage chairs require professional installation?

Most of our massage chairs arrive with straightforward setup instructions and can be assembled at home. If you have questions during assembly, our support team is happy to guide you through each step.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

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Order Status or Tracking
Returns or Exchanges
Product Recommendations
Shipping and Delivery
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM PST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

Our wellness support team aims to reply to every inquiry within one business day.

Secure and Private

Your personal information and payment details are protected with industry-standard encryption.

Thoughtfully Curated

Every red light panel, sauna, cold plunge, and massage chair is selected for quality and craftsmanship.

Free Continental Shipping

Most orders ship free within the Continental U.S. with no minimum purchase required.